How to Add a New User?

2 min. readlast update: 05.14.2025

Adding a new user in Caction allows you to create accounts for team members, giving them access to the system based on their roles and responsibilities. The user addition process involves specifying contact details, selecting a staff category, determining account type, and choosing a color identifier for the user within the system.

 

  1. At the desktop site’s navigation bar, go to HR Suite > User List.

    User List Sidebar

  2. Click on the “+” button to access the “Add New User” page.
    Add User Here: https://system.caction.com/usermanage/adduser

    Add User Button

  3. Fill out the details of your new team member.
    a. The details include:

    • Name
    • Telephone
    • Email (optional if the user only uses a mobile device)
    • Staff Category
    • Account Type
    • Color (Choose one to represent the user in the system)

    b. Click “Submit Form” to finish the process.

    Add New User

     

What is the limit for me to add users?

The total number of user accounts available depends on your subscription plan.
To check the remaining number of user accounts and desktop access available, go to the desktop site’s navigation bar > HR Suite > User List. It is stated at the top of this page under “Reminder.”

Reminder in User List

Check Your User Limit Here: https://system.caction.com/usermanage/userlist

Why I cannot add a user?

You might have reached the maximum limit of user accounts that can be created.
To check the remaining number of user accounts available, go to the desktop site’s navigation bar > HR Suite > User List. It is stated at the top of this page under “Reminder.”

Check Your User Limit Here: https://system.caction.com/usermanage/userlist

If you want to add more users, contact us through 012-2780122 to upgrade your subscription plan.

 

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