What is the Customer List?

6 min. readlast update: 05.13.2025

Customer List page in Caction offers a comprehensive and organized view of all customers stored within the system. It displays key information including customer names, company names, addresses, and unique identifiers such as customer IDs or sequence numbers. This centralized listing enables users to efficiently locate, review, and manage customer records at a glance.

For data reporting and external use, the Customer List also includes functionality to export customer data into formats such as Excel and CSV.

Benefits

  • Enhanced Search – Quickly find specific customers using built-in search and flexible filtering options.
  • Custom Views – Tailor the customer list to your needs by selecting which columns to display. 
  • Advanced Filtering – Easily sort and filter customers by name, company, location, or status to streamline your daily tasks.
  • Quick Search – Instantly look up customers or companies.

 

Navigate to the section by clicking it.

  1. At the desktop’s navigation bar, go to Business Management > Customer List.
    Open Customer List Here: https://system.caction.com/customers

Customer List Step 1

 

 

  1. Click on “Filter Table Record” to search for customer or company name.

    Customer List Step 2

  2. Enter the customer or company name and press “Enter”.

    Customer List Step 3

  3. The list has been filtered successfully.

    Customer List Step 4

  4. Click the “Blue Arrow” button to open the customer detail page.

Customer List Step 5

 

 

Add New Customer

  1. Click on the “+” button to add a new customer.

Customer List Step 6

 

 

Refresh

  1. Click on the “Refresh” button to get the latest information.

Customer List Step 7

 

Default Columns

  1. Click “Default Columns”.

    Customer List Step 8

  2. Click “+ Create”.

    Customer List Step 9

  3. Select the columns you want to display.

    Customer List Step 10

  4. Click to scroll down.

    Customer List Step 11

  5. Tick “Asset Split” if you want to display the asset separately.

    Customer List Step 12

  6. Click “Save”.

    Customer List Step 13

  7. Click “Column Group 2”.

    Customer List Step 14

  8. Click the “pencil” icon to edit the default column’s name. *Note: The “Gear” icon is to change columns selected for that display.

    Customer List Step 15

  9. Enter the name of the default column.

    Customer List Step 16

  10. Click the “tick” icon to save the name.

    Customer List Step 17

  11. The “Default Column” has been saved successfully.

Customer List Step 18

 

 

Filter

  1. Click “Filter Table Record” to filter the customer.

    Customer List Step 19

  2. Select the filter group you want.

    Customer List Step 20

  3. Select the filter variable.

    Customer List Step 21

  4. Select the operator you want to apply.

    Operator Definition
    Contain The result will show all relevant results based on the filter values. (Not consider capital letter and small letter, recommend to use it if you are not remember the exact customer name.)
    Not Contain The results will show all relevant results except the selected filter values. (Not consider capital letter and small letter.)
    Equal The results will only show exact the same based on the filter value (Consider capital letter and small letter, recommend to use it if you remember the exact customer name.)
    Not Equal The results will only show except the exact filter value. (Consider capital letter and small letter.)

    Customer List Step 22

  5. For example, enter the customer name to filter.

    Customer List Step 23

  6. After typing the value, press “Enter”.

    Customer List Step 24

  7. The result will be shown as below.

Customer List Step 25

 

 

Favourite Filter

  1. Click “Favourite Filter” if you want to add a favourite filter.

    Customer List Step 26

  2. Click “+ Add”.

    Customer List Step 27

  3. Enter the name of the favourite filter.

    Customer List Step 28

  4. Click on the “Save” button and the favourite filter has been saved successfully.

    Customer List Step 29

  5. Click “Favourite Filter”.

    Customer List Step 30

  6. Click on the icon beside the favourite filter to have more actions.

    Icon Description
    Global Enable the usage for all users in the system.
    Share Share the link with other users and paste it into the label name.
    Edit Edit the name of the favourite filter.
    Delete Delete the favourite filter.

    Customer List Step 31

  7. Click “Default Filter” if you want to set a default filter.

    Customer List Step 32

  8. Select the favourite filter you want to set as the default filter.

    Customer List Step 33

  9. Default filter has been set successfully and it will apply automatically when you enter this page.

    Customer List Step 34

  10. Click “Clear All” if you want to clear all the filter applied.

Customer List Step 35

 

 

Export

  1. Click “Export” button if you want to export the customer list.

    Customer List Step 36

  2. Select the export options to export the customer list.

    Customer List Step 37



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