<p><strong>Differences between delete, deactivate and replace user</strong></p>
<table border="1" style="border-collapse: collapse; border-style: solid; width: 100%;">
<thead>
<tr>
<th style="width: 61.2779%;">&nbsp;</th>
<th style="width: 11.1552%;">Delete</th>
<th style="width: 15.9723%;">Deactivate</th>
<th style="width: 11.5671%;">Replace</th>
</tr>
</thead>
<tbody>
<tr>
<td style="width: 61.2779%;">User can access the system.</td>
<td style="width: 11.1552%;">No</td>
<td style="width: 15.9723%;">No</td>
<td style="width: 11.5671%;">Yes</td>
</tr>
<tr>
<td style="width: 61.2779%;">Data will remain in the system.</td>
<td style="width: 11.1552%;">No</td>
<td style="width: 15.9723%;">Yes</td>
<td style="width: 11.5671%;">Yes</td>
</tr>
<tr>
<td style="width: 61.2779%;">The users’ jobs can be traced in the schedule and metrics overview pages.</td>
<td style="width: 11.1552%;">No</td>
<td style="width: 15.9723%;">Yes</td>
<td style="width: 11.5671%;">Yes</td>
</tr>
</tbody>
</table>
<p><br><br></p>
<p><strong>Navigate to others.</strong></p>
<ul>
<li><a href="https://help.caction.com/how-to-delete-a-resigned-user/" target="_self">How to Delete a Resigned User?</a></li>
<li><a href="https://help.caction.com/how-to-replace-resigned-user-with-a-new-user-in-the-system/" target="_self">How to Replace Resigned User with A New User in The System?</a></li>
</ul>
<p><br><br></p>
<h2 id="deactivate-a-resigned-user">Deactivate a Resigned User</h2>
<h3 id="what-happens-when-a-user-is-deactivated">What happens when a user is deactivated?</h3>
<ul>
<li>The user can’t login to the system.</li>
<li>The user’s data will still stay in the system (e.g. Assigned to/ Creator column, job schedule, metrics, etc.)</li>
<li>A deactivated user account is not counted as one.<br><br></li>
</ul>
<h3 id="how-to-deactivate-a-user">How to deactivate a user?</h3>
<ol>
<li>
<p>Go to desktop site navigation bar &gt; HR Suite &gt; User List.<br><strong>Open User List Page Here:</strong>&nbsp;<a href="https://system.caction.com/usermanage/userlist" target="_self">https://system.caction.com/usermanage/userlist</a><br>*Note: Only certain admins can deactivate users.</p>
<p align="center"><img alt="User List" src="https://support.caction.com/img2/User_List_Sidebar1.png"></p>
</li>
<li>
<p>Navigate to the user you want to deactivate.</p>
<p align="center"><img alt="User in User List" src="https://support.caction.com/img/User_in_User_List.png"></p>
</li>
<li>
<p>Click on the “Green Tick” icon to deactivate the user.</p>
<p align="center"><img alt="Deactivate Button" src="https://support.caction.com/img/Deactivate_Button.png"></p>
</li>
<li>
<p>Click “Yes” to confirm your deactivation.</p>
<p align="center"><img alt="Confirm Deactivate" src="https://support.caction.com/img/Confirm_Deactivate.png"></p>
</li>
<li>
<p>Click “OK” and the user has been deactivated successfully.</p>
<p align="center"><img alt="Deactivate Successful" src="https://support.caction.com/img/Deactivate_Successful.png"><br><br><br></p>
</li>
</ol>
<p><strong>Related Articles</strong></p>
<ul>
<li><a href="https://help.caction.com/how-to-add-a-new-user/" target="_self">How to Add New User?</a></li>
<li><a href="https://help.caction.com/how-to-assist-a-new-user-with-login/" target="_self">How to Assist My New User to Login?</a></li>
<li><a href="https://help.caction.com/how-to-assist-a-new-user-with-mobile-app-login/" target="_self">How to Assist a New User with Mobile App Login?</a></li>
</ul>

Differences between delete, deactivate and replace user

  Delete Deactivate Replace User can access the system. No No Yes Data will remain in the system. No Yes Yes The users’ jobs can be traced in the schedule and metrics overview pages. No Yes Yes





Navigate to others.

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 * 






DEACTIVATE A RESIGNED USER


WHAT HAPPENS WHEN A USER IS DEACTIVATED?

 * The user can’t login to the system.
 * The user’s data will still stay in the system (e.g. Assigned to/ Creator column, job schedule, metrics, etc.)
 * A deactivated user account is not counted as one.
   
   


HOW TO DEACTIVATE A USER?

 1. Go to desktop site navigation bar > HR Suite > User List.
    Open User List Page Here: 
    *Note: Only certain admins can deactivate users.
    
    

 2. Navigate to the user you want to deactivate.
    
    

 3. Click on the “Green Tick” icon to deactivate the user.
    
    

 4. Click “Yes” to confirm your deactivation.
    
    

 5. Click “OK” and the user has been deactivated successfully.
    
    
    
    
    

Related Articles

 * 
 * 
 * 

How to Deactivate a Resigned User?

How to Use Claim Management?

How to Submit a Claim?

Overtime Management

How to Add an Overtime Claim?

How to Activate Traveling Mileage Calculation?

Office Check-In Settings

How to Delete a Resigned User?

How to Replace Resigned User with A New User in The System?

How to Enable or Disable Desktop Access for Staff?

HR Suite

	Delete	Deactivate	Replace
User can access the system.	No	No	Yes
Data will remain in the system.	No	Yes	Yes
The users’ jobs can be traced in the schedule and metrics overview pages.	No	Yes	Yes