How to Change My Account Password in Mobile App?

"Forgot Password" in Caction allows users to reset their account passwords through a straightforward process. Whether accessing Caction via desktop or mobile app, users can initiate a password reset by providing their registered email address. Upon verification, a password reset link is sent to the user's email, enabling them to set a new password and regain account access.

Benefits:

• Provides a simple and intuitive interface for users to reset their passwords without technical assistance.
• Ensures that only authorized users can reset passwords through email verification, maintaining account security.
• Facilitates prompt restoration of account access, minimizing downtime and disruption to user activities.

Here’s a clear process to follow.

1. Navigate to “Dashboard”.

   

2. Click the “Profile” icon at the top right corner of the page.

   

3. Click “Change Password”.

   *Note: Please wait at least 5 minutes before applying a new “OTP Code”.

4. Enter the old password, new password and confirm your new password.

5. Click “SUBMIT” and the password has been changed successfully.
   
   
   

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