How to Attach address using Latitude & Longitude in Web?

2 min. readlast update: 05.14.2025

Why this option is available?

In certain cases, using Latitude and Longitude (LaLo) provides a more accurate way to identify a location. This option is useful when:

  • The address is not accurate or incomplete on Google Maps – Manually locating the pin allows users to mark the exact or nearest point to the actual location, helping the system retrieve a more precise address.
  • The address cannot be found due to location restrictions – For example, when searching for a location outside your current state or country (e.g., outside Malaysia), Google may not return relevant results. Using LaLo bypasses this limitation.

By entering Latitude and Longitude, users ensure higher accuracy and flexibility in capturing the location, especially in remote or newly developed areas.

 

Here's a step-by-step tutorial on how to attach an address using Latitude & Longitude in desktop :

  1. From the desktop's navigation bar, open the customer list

    Attach Address Step 1

  2. In customer list page, click the launch icon to open customer details.

  3. Scroll down to the "Address" section, where users can either edit existing addresses or add new ones. Click the "Add New Address" to create a new address entry.

    Attach Address Step 3

  4. Open Google Maps in a new tab

    Attach Address Step 4

  5. Navigate to your desired location on Google Maps. Right-click exactly where you want to pinpoint.

    Attach Address Step 5

  6. Copy Latitude & Longitude at the top of the context menu. Click on the coordinates to copy them (e.g., 3.02493,101.58849).

    Attach Address Step 6

  7. Return to the system and paste the copied latitude and longitude into the designated GPS search box.

    Attach Address Step 7

  8. Submit and Confirm Location

    Attach Address Step 8

  9. Enter the location name and save the new address

    Attach Address Step 9

 

Related Articles

Was this article helpful?