Audit Log Check
Without an audit log, admins have limited visibility into users activities within the system. This can be difficult to determine whether a user has successfully logged in, what actions they have performed after logging in, or whether important administrative actions such as deleting or inactivating a previous user. The lack of visibility can make it more challenging to monitor system usage, investigate issues and maintain accountability.
Benefits With Audit Log
- Provides a comprehensive audit trail of user logins and system activities.
- Improves visibility into user actions for easier monitoring and administration.
- Enhances accountability by recording who performed specific actions and when.
You may click on these links here for quick access for each of the subtopics:
How To Navigate To Audit Log
- At the desktop site navigation bar, go to User Management > Company Profile.
*Note: User Management and Company Setting Access needs to be enabled in the User Account Customization (UAC) before accessing.
- On the sidebar, click "Audit Log".

- The Audit Log section will be displayed.

What To Filter For
- Audit Log can be filtered via the 3 options before downloading it by clicking the filter dropdown. The filter includes "Last 3 Months", "Last Month" and "This month".

Download Audit Log
- Audit Log can be downloaded by clicking the "Download" button as shown below. A CSV file will be downloaded and can be opened via Microsoft Excel.

What Can Be Seen On The Excel
- Once the CSV file is opened with Microsoft Excel, you should be presented with this data as shown in the example below.

- The first row represents the column name of each on information on the audit log
- Audit Log - The date and time when the activity occured
- User - The account performing the action
- IP Address - The user's IP address
- Device - The type of device used by the user
- Platform - Indicates the platform where the action was performed
- Action - The activity performed by the user
- User Agent - The information of the browser or application used
- Details - Additional metadata stored as JSON, including the full user agent string and timestamp.
*Note: If the data is not visible, you may expand the column to make it visible.

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