Audit Log Check

3 min. readlast update: 07.09.2026

Audit Log Check

Without an audit log, admins have limited visibility into users activities within the system. This can be difficult to determine whether a user has successfully logged in, what actions they have performed after logging in, or whether important administrative actions such as deleting or inactivating a previous user. The lack of visibility can make it more challenging to monitor system usage, investigate issues and maintain accountability.

 

Benefits With Audit Log

  • Provides a comprehensive audit trail of user logins and system activities.
  • Improves visibility into user actions for easier monitoring and administration.
  • Enhances accountability by recording who performed specific actions and when.

 

You may click on these links here for quick access for each of the subtopics:

 

How To Navigate To Audit Log

  1. At the desktop site navigation bar, go to User Management > Company Profile.
    *Note: User Management and Company Setting Access needs to be enabled in the User Account Customization (UAC) before accessing.


  2. On the sidebar, click "Audit Log".


  3. The Audit Log section will be displayed.

 

What To Filter For

  1. Audit Log can be filtered via the 3 options before downloading it by clicking the filter dropdown. The filter includes "Last 3 Months", "Last Month" and "This month".

 

Download Audit Log

  1. Audit Log can be downloaded by clicking the "Download" button as shown below. A CSV file will be downloaded and can be opened via Microsoft Excel.

 

What Can Be Seen On The Excel

  1. Once the CSV file is opened with Microsoft Excel, you should be presented with this data as shown in the example below.


  2. The first row represents the column name of each on information on the audit log
    1. Audit Log - The date and time when the activity occured
    2. User - The account performing the action
    3. IP Address - The user's IP address
    4. Device - The type of device used by the user
    5. Platform - Indicates the platform where the action was performed
    6. Action - The activity performed by the user
    7. User Agent - The information of the browser or application used
    8. Details - Additional metadata stored as JSON, including the full user agent string and timestamp.

*Note: If the data is not visible, you may expand the column to make it visible.

 

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